Frequently asked questions.
Do you deliver and pick up?
Absolutely! All deliveries are made to a single location and prices do not include set up and breakdown. Delivery prices are based by zip code. Please contact our office for a delivery quote.
Do I need to be there for the delivery?
Yes. We require the event contact or a representative to be at the delivery location at the time of delivery. This ensures we are unloading at a convenient place for you and allows you to confirm the accuracy of your order.
How many tables can fit in my space?
Give us a call! We can help determine how many tables your space can accommodate. Site tours available upon request.
Do I need to clean linens and glassware before returning them?
No. We only ask that glasses are returned to their shipping crate and that linens are scraped free of debris and returned to their bin. If linens are wet please allow them to dry before packaging them in the bin for pick up.
How does payment work?
We require a 50% deposit upon booking. Final payment is due one week prior to your delivery date.
What if I need to cancel?
If an order needs to be cancelled more than two weeks from the event date, then 25% of the original rental order will be retained by Brazos Event Rentals as a cancellation fee. If an order is cancelled within the two weeks prior to the event then the full 50% deposit is non-refundable.